JOB SUMMARY: Directs all grain and agronomy operations for the locations in the Northern Area. Supervises all location managers, agronomy operations managers, and the elevator superintendent for the location where Area Director’s office is located. Directs all management personnel to work with and assist the employees of the other two areas when requested. Manages all location managers (and in coordination with the sales and marketing manager oversees the work of the field marketers) in their area to increase product sales, increase acreage served, and provide excellent customer service to producers. Manages agronomy operations managers to provide quality service to producers. Serves as point person for solving any customer complaints. Ensures all employees practice the coop’s safety policies. Completes special projects as assigned by President. Participates with the manager of TMA on the strategic planning for grain operations assets.
- Proven management skills.
- Current operational knowledge of all machinery in elevators in assigned area.
- Good working knowledge of the characteristics of corn, wheat, beans, milo, and sunflowers in relation to storing and handling.
- Good working knowledge of seed, feed, chemical and fertilizer products.
- Ability to work independently with minimal supervision.
- Ability to effectively present information and respond to questions from groups of managers, employees, customers, and the general public.
- Computer and data entry skills.
- Ability to react to change productively and handle multiple tasks as assigned.
- Frequently lift or move 50 pounds and occasionally lift or move 100 pounds.
- Strive to exceed customer expectations.
- Ability to read, interpret, and apply common scientific, technical, and legal information.
- Ability to respond cordially to inquiries or complaints of customers, co-workers, or regulatory agencies.
- Ability to write and log information, produce reports, and verbally communicate information to fellow employees.
- Vision abilities required are close vision, distance vision, color vision, peripheral vision, depth vision, and the ability to adjust focus.
PERSONAL PROTECTIVE EQUIPMENT:
Eye protection is required in restricted areas.
REQUIRED EDUCATION AND/OR EXPERIENCE:
A bachelor’s degree in agronomy or a related agricultural field and at least ten years of experience in the grain or agronomy business with positions of increasing authority including management, or over ten years of experience in either the grain or agronomy business with positions of increasing authority including management.
- Ensure all locations receive, handle, blend, store, and ship grain in the most efficient manner possible using available staff. Maintain the grain at each location to the highest standard of quality possible. Make sure samples are taken and inspection grades placed on all incoming and outgoing grain shipments as a basis for accurate pricing, and report the grade and quantity of grain going into storage to each location office. Adjust procedures to accomplish improvement.
- Provide efficient and quality grain drying and seed cleaning services at locations with this type of equipment.
- Ensure each location is: in compliance with OSHA, state, and federal safety regulations; maintaining equipment and facilities regularly; following housekeeping standards to keep facilities neat and clean; and conducting monthly safety training classes with their staff.
- Maintain all grain handling equipment at each location in the highest possible operating condition. This includes all rolling stock as well as stationary equipment. Schedule and budget all major repairs and upgrades to the facility.
- Ensure each location manager and agronomy operations manager in their assigned area, make agronomic recommendations to customers using best practices decisions for the grower and ensures effective delivery of agronomy services to customers.
- Oversee all operational functions of each agronomy location in your area including: operation and maintenance of all vehicles, completion of work orders, training of operators, quality of chemical and fertilizer applications, accurate billing, clear communication of delivery, and resolving of customer complaints in a timely manner.
- Ensure all other equipment and storage tanks are maintained in good condition.
- Grow your area’s customer base by enhancing the profitability of your customers and ensuring no product problems result from services provided in your area.
- Supervise the location managers, agronomy operations managers, and the elevator superintendent in your office location. Motivate and encourage your managers to work with the managers from the other two areas when needs arise. Supervisory responsibilities include: training; writing performance appraisals; and making hiring, salary, promotion, transfer, discipline, and termination decisions. Facilitates necessary training sessions for the employees in their assigned area.
- Ensure your employees maintain a positive attitude that promotes team work within the cooperative and a favorable image of the cooperative. Each employee should greet customers promptly and courteously with a friendly smile and a hello, thank them for their business, promptly and courteously answer the phone, assist customers with loading and unloading, work with customers to resolve problems, and report complaints to their manager.
- Attend product, merchandising, and cooperative meetings and work to improve personal skills and knowledge. Show the desire to learn better and more efficient techniques to improve your performance and company profitability.
- Ensure all locations enforce the cooperative credit policy by making credit terms known to customers, not charging to customers on COD, not extending credit to customers without approval of credit manager, and not authorizing customers to exceed their credit limit.
- Assist the manager of TMA with strategic planning for the operational use and improvements to grain facilities in your area.
- Make sure all managers accurately maintain inventory levels appropriate for their location, transferring inventory in and out based on the situation.